Job description


Lead UX Designer (0504)

  • Location of work:

dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag, Travel Republic, and Sunmaster. These brands are based at offices across the UK including Preston (Leyland), Kingston-upon-Thames, Chester and Halifax.

We now have a fantastic opportunity for a passionate Lead UX Designer to join our expanding team. This is a truly exciting time to join our friendly, forward-thinking product team as we look towards an increasingly successful future.

Job Purpose 

  • To design product solutions that add value for the customer and encourage growth for the business
  • Align with key stakeholders and product to map and define the strategic end-to-end customer experience
  • Continuous iteration and agile development of features that add value and create opportunities to convert and retain users
  • Employ user research, and analytics data to develop a deep understanding of how users engage, what matters to them and identify pain points
  • Facilitate collaborative design workshops to encourage collective ownership of problems and defining plans of action


  • Own full stack of design delivery including research, usability studies, testing plans, and iterative delivery of design.
  • Be the ‘face of’ UX to stakeholders and the driving force behind the UX solutions we deliver
  • Be a UX mentor to the team and your peers, communicate UX best practices, iterative design principles and agile methodologies where relevant.
  • Support Product Managers with user research to establish the problems we aim to solve for our customers.
  • Identify pain points and create elegant UX solutions to technical challenges to ensure enhanced user experience and seamless user journeys.

Essential Skills

  • Experience performing competitor and user research
  • Experience using Figma to wireframe, design and create prototypes.
  • Experience running UX/UI projects from initiation to delivery.
  • Experience creating design systems and pattern libraries (e.g. Sketch, XD, Figma etc.)

This role is based at our fantastic state-of-the art office in Leyland, just 10 minutes from junctions 28 & 29 of the M6. Our on-site facilities include free car parking, on-site restaurant and break out area with a pool table and free wifi, shopping & social events.

We have flexible working options available, which we are happy to discuss with candidates

Our people also enjoy benefits including life assurance, pension scheme and travel discounts, cycle-to-work scheme and low-cost health care for you and your family.

Close map
Lancaster House, Centurion Way, Leyland, Lancashire, UK, PR26 6TX
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