Travelbag began back in 1979 and we wanted to offer more than just package holidays. That’s why over 40 years later we’re still tailor-making long-haul holidays and putting our customers at the heart of everything we do - we aim to make out there, easy.  

We are recruiting for a talented Content Editor with strong SEO knowledge to join us in Kingston-upon-Thames, covering a period of maternity leave for 7 months.  

In this role, you will work alongside key business stakeholders and the SEO team to implement and further develop a content vision and strategy for Travelbag. This will include management of content production as well as extensive content writing and editing for both online and offline publication. 

Job Accountabilities 

• Act as the champion of the Travelbag style guide and be a key resource for all queries and questions in relation to tone of voice. 
• Refine a workflow strategy to optimise the copy-editing and proofreading process. 
• Oversee scheduling for the content team, while managing your own daily and weekly content workload.
• Edit content within our content management systems, publishing it onto our website.  
• Edit copy for consistency, style, figures, grammar and punctuation. 
• Support the marketing and destination product teams in ensuring quality standards across the teams.  
• Use SEO practices to optimise articles and increase their visibility in search.  
• Proactively support commercial efforts, including surfacing key research content to support marketing, proofing marketing and campaign copy and ad hoc pieces produced by the marketing team.
• Write copy for print marketing collateral, including articles and editorials. 
• Drive content process improvements – contributing ideas and supporting their execution. 
• Work on a broad variety of content, sometimes being required to produce an SEO campaign with limited time and budget. 
• Management of the content team, freelancers and agencies 

 To be considered for this role, we need you to have the following skills, experience and qualifications:  

• Previous experience working in travel editorial content. 
• Meticulous attention to detail.
• People management experience - a track record of mentoring and providing guidance.  
• Previous experience editing and proofreading in an online B2C English-language environment. 
• Excellent time management skills, with the ability to work to tight and multiple deadlines, while maintaining quality control processes, accuracy and style.
• Excellent writing and editing skills with a keen eye for detail. 
• Excellent working knowledge of Microsoft Word, Excel and HTML 
• Hands-on experience with Content Management Systems (e.g. Umbraco) 
• Able to write creative copy both for large pieces of content and smaller texts. 
• A collaborative approach.
• Highly organised with solid time management skills.
• Strong SEO knowledge.
• Able to work with a mixture of people from managers, immediate team, and third-party suppliers. 
• Comfortable making judgement calls and problem-solving for the team as/where needed. 
• Able to find, negotiate with and manage local resources.  
• Resilient and calm under pressure. 

For more information, please click on the job description below. 

This is a hybrid role, working 3 days in our Kingston office and 2 days remotely each week. 

Travelbag operates 8 retail stores and a virtual call centre in the UK. We are part of the dnata family one of the world’s largest air and travel services providers. 

This role is based at our office in Kingston-upon-Thames, just 5 minutes’ walk from Norbiton Station or 10-15 minutes from Kingston station offering good transport links from the Greater London area.  We have some fantastic benefits, making us a great place to work: 

• 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)  
• Additional annual leave purchase scheme 
• Company pension scheme  
• Life assurance  
• Low-cost health care for you and your family  
• Employee Assistance programme  
• Mental Health First Aiders  
• Ongoing development – we have an in-house People Development Team  
• Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people  
• Industry/social events – including supplier events, office socials & parties and pop-up shops  
• Cycle to work scheme  
• Long service awards  
• Reward & recognition programme  
• Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy  
• Volunteer days – one day’s paid leave each year to volunteer with a registered charity  
• dnata4good – supporting the local communities we work, live and thrive in  
• Refer a friend scheme  
• Free eye care tests  
• Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping    
• Casual dress code  
• Free tea and coffee, break out areas with free Wi-Fi