Job description


Ticketing Consultant (1048)

  • Location of work:
  • Brand:
    Gold Medal Travel, Netflights, Travel Republic, Travelbag
  • Department:
  • Salary:

dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag & Travel Republic.  

We are now recruiting for Ticketing Consultants join our GDS airline ticketing team, based at our office in Leyland. In this role you will be responsible for issuing airline tickets and other documents accurately and within agreed timescales. This will also include re-issuing tickets due to enforced changes and customer-led amendments.

You must be able to work quickly and accurately with a keen eye for detail as you will need to  decipher airline contracts and transfer this information to tickets.  This role involves working across multiple IT systems so you need to be able to learn new systems and processes quickly.

Hours: 37.5 hours per week, 5 days over 7, between 9am and 9pm.

To be considered for this role, we need you to have the following skills and experience:

  • GCSE/educated – Maths & English language grade 9-4/’C’ or above – or equivalent
  • Knowledge of interpreting Airline Contracts and GDS ticketing would be an advantage
  • Attention to detail
  • IT literate
  • Numerate
  • Excellent time management and organisation skills with the ability to work to tight deadlines

For more information, please click on the job description below

  • Our state-of-the art office in Leyland is just 10 minutes from junctions 28 & 29 of the M6. We have some fantastic benefits, making us a great place to work:
  • 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
  • Additional annual leave purchase scheme
  • Company pension scheme
  • Life assurance
  • Low-cost health care for you and your family
  • Employee Assistance programme
  • Ongoing development – we have an in-house People Development Team
  • Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people
  • Industry/social events – including supplier events, office socials & parties and pop-up shops
  • Cycle to work scheme
  • Long service awards
  • Volunteer days – one day’s paid leave each year to volunteer with a registered charity
  • dnata4good – supporting the local communities we work, live and thrive in
  • Refer a friend scheme
  • Free eye care tests
  • Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping  
  • Casual working environment
  • Free tea and coffee, subsidised on-site restaurant with free wifi and free car parking


Close map
Lancaster House, Centurion Way, Leyland, Lancashire, UK, PR26 6TX
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