Sunmaster are a fast growing online travel company established in Halifax in 1993. Opportunities are now available for experienced sales agents within our Halifax office. Since opening we have assisted thousands of clients with their holiday requirements. Our dedicated Sales Team manage holiday enquiries over the phone, finding the best deals at low costs and acting on sales leads.
Using your product knowledge, personality and expert customer service you will upsell holidays and associated extras to customers who have made enquiries online and will maximise sales and cross sales on both inbound and outbound calls. The majority of enquiries will be direct reservation calls and approximately 30% of calls will be outbound warm sales leads. No cold calling. Using your customer service, sales experience and telephony skills, you will achieve and exceed sales targets. The role requires previous travel industry experience.
You will work rotating shifts (early and late) with one weekend in and one weekend off. Our operating hours are Monday to Friday 9am until 10pm,Saturday 9am until 9pm, Sunday 10am until 9pm. Shift patterns include one weekend in and one weekend off.
Our Sales Agents work longer annualised hours during busy seasons to maximise their uncapped commission bonus.
The successful candidate will demonstrate:
- Previous experience of working to and meeting targets
- Travel industry experience
- The ability to identify customer needs
- Good influencing and communication skills
- Commitment to shift patterns including weekends and evening work.
£15,380 - £18,000 basic after probation plus commission
Our benefits include a company pension, sales incentives, relaxed dress code, opportunities for internal progression and holiday discounts for friends and family. We offer free parking on evenings and weekends.