Job description


Lead UX designer (0480)

  • Location of work:
  • Brand:
    Travel Republic
  • Department:
  • Salary:

dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag, Travel Republic, and Sunmaster. These brands are based at offices across the UK including Preston (Leyland), Kingston-upon-Thames, Chester and Halifax.

We now have a fantastic opportunity for a passionate Lead UX Designer to join our expanding team. This is a truly exciting time to join our friendly, forward-thinking product team as we look towards an increasingly successful future.

Job Purpose 

  • To design product solutions that add value for the customer and encourage growth for the business
  • Align with key stakeholders and product to map and define the strategic end-to-end customer experience
  • Continuous iteration and agile development of features that add value and create opportunities to convert and retain users
  • Employ user research, and analytics data to develop a deep understanding of how users engage, what matters to them and identify pain points
  • Design and facilitate workshops to encourage collaborative ownership of problems and defining collective plans of action


  • Own full-stack of design delivery including: research, usability studies, testing plans, and iterative delivery of design.
  • Be the ‘face of’ UX to stakeholders and the driving force behind the UX solutions we deliver
  • Be a UX mentor to the team and your peers, communicate UX best practices, iterative design principles and agile methodologies where relevant.
  • Support Product Marketing with user research to establish the problems we aim to solve for our customers.
  • Identify pain points and create elegant UX solutions to technical challenges to ensure enhanced user experience and seamless user journeys.

Essential Skills

  • Experience performing competitor and user research
  • Experience using Figma to wireframe, design and create prototypes.
  • Experience running UX/UI projects from initiation to delivery.
  • Experience creating design systems and pattern libraries (e.g. Sketch, Framer, Figma etc.)

Our office is based in Kingston-upon-Thames, just 5 minutes’ walk from Norbiton Station or 10-15 minutes from Kingston station offering good transport links from the Greater London area. Travel Republic is owned by dnata Travel, part of the Emirates Group. In the UK, our brands also include Netflights, Travel 2 and Gold Medal Travel.

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Clarendon House, 147 London Road, Kingston-upon-Thames, Surrey, United Kingdom, KT2 6NH
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