Job description


Junior Sales Development Manager (0249)

  • Location:
    Mallorca, Spain

Part of the Emirates Group and employing over 100,000 people worldwide, dnata has made a truly global impact on cargo handling, inflight catering, B2B and B2C travel reaching $3billion turnover and £40million profit across all group companies

With an acquisition strategy designed to create a broad travel offering, spanning every conceivable package, traveller or business, our UK and European travel portfolio has expanded to include the likes of Travel Republic, Emirates Holidays, Travelbag, Netflights and many more.

We’ve received wide-spread recognition – including, in 2017 alone – winning Best Consolidator, Long Haul Operator and Trade Friendly Brand at the Globe Travel Awards, Best Supplier Sales Team at Travel Bulletin Star Awards, Best Worldwide Tour operator at the Northern Ireland Travel and Tourism Awards and Tour Operator: Australasia & the Far East, at the Travel Agents Choice Awards.

We are now recruiting for a Junior Sales Development Manager who will be responsible for managing further grow the new client segments as well as existing client types. This new role will be able to maintain and grow relationships with the customers assigned.

Job Accountabilities

  • Analyzes evolution of the assigned clients, in order to increase their sales via new products, new segments, new rates, etc.
  • Contacts existing leads and new leads 
  • Convert potential leads into new clients 
  • Follow up new accounts 
  • Manage sales activities using the Salesforce CRM system 
  • Acts as a primary point of contact and obtains feedback on the product and services to enable improvements.
  • Reviews daily, weekly and monthly performance in line with targets and budgets, takes action accordingly.
  • Visits and works proactively with clients to improve the performance e.g. conference calls, sales calls, presentations, trade show attendance.


  • Well educated to A level standard or equivalent


  • In tourism sector

Skills and Knowledge:

  • Excellent interpersonal skills
  • Passionate about and driving performance
  • Ability to build rapport and clearly communicate, both written and verbal
  • Results and target orientated
  • Good time management skills
  • Knowledge power point, excel & word skills
  • Ability to work under own initiative
  • Able to make decisions and be accountable

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