Job description


Ground Support Adminstrator (0494)

  • Location:
  • Closing Date:
    10 November 2021

dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travel Republic, Travelbag and Sunmaster.

We are now recruiting for Ground Support Administrators to join our fulfilment team based in Leyland.  In this role you will ensure our customers’ bookings are reported to our suppliers – this includes everything except airline reservations and will range from hotel bookings to transfer arrangements, sightseeing tours and car rental.

You will also be responsible for advising our customers of any changes to their bookings e.g. renovations taking place at their hotel, or that some facilities are not going to be available or that a hotel is closing. This may not be welcome news, so you need to have great customer service skills to ensure minimal inconvenience to our customers.

Hours: 37.5 hours per week, 5 days over 7 between 9am and 9pm

To be considered for this role, we need you to have the following skills and experience:

  • GCSE/educated – Maths & English language grade 9-4/’C’ or above – or equivalent
  • Fulfilment/Administration experience
  • Customer Service skills
  • Attention to detail
  • IT literate
  • Numerate
  • Travel industry experience is desirable

For more information, please click on the job description below

This role is based at our fantastic state-of-the art office in Leyland, just 10 minutes from junction 29 of the M6. Our on-site facilities include free car parking, on-site restaurant and break out area with a pool table and free wifi, shopping & social events

Our people also enjoy benefits including life assurance, pension scheme and travel discounts, cycle-to-work scheme and low cost health care for you and your family.

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Lancaster House, Centurion Way, Leyland, Lancashire, UK, PR26 6TX
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