Job description


Engineering Manager (Supply Systems & Offshore Development) (0303)

  • Location:

dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag, Travel Republic and Sunmaster. These brands are based at offices across the UK including Kingston-upon-Thames, Chester, Preston and, Halifax.

We are now recruiting for an Engineering Manager (Supply Systems & Offshore Development), to manage the Supply and offshore software development functions for dnata Travel, based from our Kingston office. The Engineering Manager will provide technical leadership for projects and provide line management to the on- and offshore development teams, undertaking full responsibility for all work delivered by the development team and ensuring it’s delivered on time, to budget and with a high level of quality.

Job Accountabilities

  • Responsible for the growth and evolution of an in-house developed travel platform which is being developed and rolled out across multiple brands, departments and teams across the globe within the dnata Travel group.
  • Explore new technologies, tools & techniques to both grow this global platform and to service the growing needs of the business that the platform supports.
  • Line-manage software developers and QA staff based within offshore teams, working closely with programme management, on-site teams, infrastructure and architecture teams, to deliver the product roadmap and allocate skilled team members to support projects and backlogs.
  • Ensure level of performance and governance of offshore teams consistent with onshore capabilities.
  • Champion best practices within the team and provide continuous visibility of progress both internally, and to external stakeholders.
  • Motivate and support your team through training, mentoring, collaboration and team events. You will also effectively manage and communicate career progression and succession plans.

Qualifications, Skills & Experience

To be considered for this position, you must have:

  • Proven experience of working in a hands-on development manager role, responsible for leading and line-managing a team of developers working on multiple concurrent projects, ideally including off-shore development resources.
  • Real world experience and in-depth knowledge of multiple development technologies, techniques and methodologies in order to deliver smaller initiatives through to large scale project and programmes of work. Must be conversant and experienced in Agile methodologies and delivery.
  • Proven experience of managing or working with offshore resources or geographically split development teams.
  • A strong background in Software/Application Development coupled with good team management skills of internal developers, contractors and external partners.
  • Experience of full-stack product development, and delivering websites and services in an e-commerce environment.
  • A thorough understanding of good practices for full software development life cycle, including design, estimating, code management, code reviews, testing, automated build and deployment processes, bug tracking and triaging and reporting upon team KPIs.
  • An excellent track record of building relationships with & influencing both technical and non-technical stakeholders.

Desirable Experience:

  • A background in web and .Net technologies with C# and SQL and can demonstrate an understanding of other areas of technology, such as Redis, F#, MongoDB and current web frameworks.
  • Experience of working on multi-tier, high volume, transactional systems and a thorough understanding of the related challenges and how to navigate them.
  • Understanding and commercial experience of high demand web systems and techniques such as caching, multi-threading and asynchronous coding.
  • Broad knowledge of key technology theories and architectures (e.g. data structures, algorithms, design patterns, application architectures, technologies and solution design).
  • Experience of developing and supporting API’s and micro services supplying a service to both internal and external customers.


For more information, please click on the attached job description.

Our newly-refurbished, state-of-the-art office is based in Kingston-upon-Thames, just 5 minutes’ walk from Norbiton Station or 10-15 minutes from Kingston station, offering good transport links from the Greater London area. dnata Travel is part of the Emirates Group, and in the UK, our brands also include Travel Republic, Sunmaster, Netflights, Travel 2 and Gold Medal Travel.

Our employees enjoy many benefits including life assurance, pension scheme, travel discounts, industry/social events and discounted gym membership.

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Clarendon House, 147 London Road, Kingston-upon-Thames, Surrey, United Kingdom, KT2 6NH
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