Gold Medal Travel is an award winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations. We offer scheduled flights with the world’s leading airlines, thousands of worldwide hotels, car hire, camper-vans and many other exciting products around the world. The Gold Medal family includes Pure Luxury, Cruise Plus and Incredible Journeys. We are part of dnata Travel Group, part of the Emirates Group.
We are delighted to be recruiting for Cruise Plus Consultants to join our expanding customer-focussed sales centre.
In this role you will be taking inbound calls from travel agents matching their requirements to ensure their customers’ have the perfect cruise experience. You will use your cruise and travel knowledge alongside your customer service skills to suggest products and upgrades that will enhance the customers’ holiday experience. Our Cruise Plus Team is well-known for providing exceptional customer service, so we need exceptional people who can build relationships with our agents to guarantee repeat business and continue to provide the personal service we are known for.
Hours 37.5 hours per week over 5 days Monday-Saturday
Start date: 6th February 2023
We will consider remote or hybrid working dependent on experience as well as part-time hours, however you will be required to attend 3 weeks on-site full time training in Leyland
Our sales centre is a fun environment with great incentives in addition to a lucrative commission scheme and overseas educational trips.
In order to be considered for this role, we need you to have the following skills and experience:
For more information, please click on the job description above
Our state of the art, flagship office is based in Leyland, only 5-10 minutes’ drive from junctions 28 and 29 of the M6.
We offer some great benefits that you won’t get anywhere else, which include travel discounts both in the UK and abroad; company and supplier social events; charity events; cycle-to work-scheme, a free Tastecard offering 2 for 1 benefits at restaurants Nationwide, reduced price Cinema tickets and £££s off days out alongside other offers; low cost health care for you and your family, pension scheme, life assurance, employee assistance programme, 25 days annual leave (+ Bank Holidays) and an additional annual leave purchase scheme.